Return & Refund Policy

Overview

Kike’s Emporium LLC stands behind the quality of every product we sell online. If a customer is not fully satisfied with a purchase, we accept returns under the terms below.

Return Window

Customers may request a return within 30 days of the delivery date.

Eligible Items

To qualify for a return, items must be unused and in their original packaging, in the same condition as received. Consumable, perishable, or hygiene-sensitive items may be excluded from return eligibility where required by marketplace policy or applicable law.

How to Request a Return

Customers may initiate a return directly through the marketplace order history (e.g., Amazon), or by contacting our Customer Service team directly:

Refunds

Once a returned item is received and inspected, we process the refund to the original payment method within 3–5 business days. Original shipping charges are non-refundable except in cases of a defective or incorrect item.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can arrange a replacement or full refund at no cost to the customer.

Return Shipping

Kike’s Emporium LLC provides a prepaid return label for defective, damaged, or incorrect items. For all other returns, return shipping costs are the responsibility of the customer unless otherwise stated at the time of purchase.

Contact